The Ritz-Carlton, Almaty Hotel

$$$$||View on mapAlmaty, KazakhstanEsentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040|
9.0
Perfect
|75 photos
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Rooms and Guests2 Guests, 1 room
The Ritz-Carlton, Almaty Hotel
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040·View on map
$$$$
Overall Score
Perfect
9.1Perfect
Free WiFi9.5
Cleanliness9.3
Comfort9.3
Location9.3
Staff9.3
Who stays here
Couples33%
Families23%
Solo23%
Business11%

Overview

Overall Score
Perfect
9.1Perfect
Free WiFi9.5
Cleanliness9.3
Comfort9.3
Location9.3
Staff9.3
Who stays here
Couples33%
Families23%
Solo23%
Business11%

5-star mountain-view hotel with Almaty's highest spa and fine dining on 30 floors

Accommodations & Views

The Ritz-Carlton, Almaty Hotel occupies floors 20 to 30 of Almaty's tallest building, offering floor-to-ceiling windows with views of the Alatau Mountains and city skyline. Each marble bathroom features a rain shower and heated floors, and suites include separate living areas with additional flat-screen TVs. The Exclusive Club Lounge provides private check-in, complimentary culinary presentations, and dedicated concierge services for guests on select floors.

Dining

SEVEN Bar & Restaurant on the 28th floor offers fine dining with a cellist and rose petal table settings for special occasions. On the 30th floor, Vista Restaurant serves international cuisine and Kazakh specialties for breakfast, lunch, and dinner. Sky Lobby and Lounge on the 30th floor provides cocktails and panoramic mountain views, with a dedicated bar menu curated by bartender Sayat.

Spa & Wellness

The hotel's spa-the highest in Almaty-features 4 private treatment rooms with relaxation areas, saunas, steam rooms, and an oriental hammam. An indoor swimming pool with temperature control, a fitness centre with modern equipment, and a hot tub are available for all guests. Spa packages include body treatments, facials, manicures, pedicures, and waxing services, with dedicated locker rooms and a spa lounge.

Location & Activities

The Ritz-Carlton, Almaty sits at the foot of the Alatau Mountains, connected to the Esentai Mall with luxury shopping and dining. Shymbulak Ski Resort is a 30-minute drive away, and the hotel offers ski pass vendor and ski storage services. On-site attractions include an art gallery showcasing local Kazakh artists, and the concierge arranges tours to Kasteev State Museum of Arts and the Botanical Garden.

Business & Services

The hotel provides a business centre with fax/photocopying, and spacious ballroom and meeting facilities for corporate events. Services include 24-hour front desk, ATM/cash machine on site, currency exchange, luggage storage, and tour desk. Transportation is handled via car hire, shuttle service, valet parking, and complimentary private parking for hotel guests.

  • Location: 30-minute drive from Shymbulak Ski Resort, 15 km from Almaty International Airport
  • Rooms: Spacious rooms with marble bathrooms and rain showers, mountain views available
  • Dining: SEVEN Bar & Restaurant, Vista Restaurant (30th floor), Sky Lobby and Lounge
  • Wellness: Six Senses Spa with 4 treatment rooms, indoor pool, sauna, steam room, hammam
  • Club Lounge: Exclusive Club Lounge with culinary offerings and private amenities
  • Ideal for: Business travelers, leisure travelers, cultural explorers, ski enthusiasts
Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of KZT 29000.0 per person. 
Pets
Pets are allowed on request.
Languages
English, German, Russian, Turkish
Building
Number of floors:10
Number of rooms:145
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Junior Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • City view
  • Shower
  • Coffee machine
City Club Level King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed2 Double beds
  • Mountain view
  • Shower
  • Coffee machine
Grand King Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
Show 5 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Golf course

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Night club
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage

Room view

  • City view
  • Mountain view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about The Ritz-Carlton, Almaty Hotel

💵 Lowest room price 461 £
📏 Distance to centre 6.3 km
✈️ Distance to airport 20.2 km
🧳 Nearest airport Almaty International, ALA

Location

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040
Address
The address has been copied.
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040
Map view
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040
  • City landmarks
  • Nearby
  • Restaurants
Mall
Esentai Mall
180 m
Restaurant
Seven bar and restaurant
320 m
Restaurant
Paul Cafe
460 m
Restaurant
Fellini Grill Pasta Bar
460 m
Restaurant
The Green Table Family Restaurant
520 m
Restaurant
Sky Lounge
1.2 km

Reviews of The Ritz-Carlton, Almaty Hotel

The essence·from guest reviews·past 2 years

We read 199 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: exceptional stay
rated 9+
4.5/ 5
30 reviews
9.1/ 10
336 reviews
4.6/ 5
66 reviews
9.7/ 10
4 reviews

FAQ about The Ritz-Carlton, Almaty

How far is The Ritz-Carlton, Almaty Hotel hotel from the city centre?
The Ritz-Carlton, Almaty Hotel hotel is located in a financial district.
Which airport is the closest to the 5-star The Ritz-Carlton, Almaty Hotel?
The closest airport to the 5-star The Ritz-Carlton, Almaty Hotel is Almaty International airport (25 km) and it is reachable with a 25-minute drive.
Does the hotel provide an airport shuttle?
Shuttle which will take you to the hotel with a 25-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Does The Ritz-Carlton, Almaty Hotel have a car parking on site?
Yes, The Ritz-Carlton, Almaty Hotel offers free private parking on site.
What are our dining options during the stay at the The Ritz-Carlton, Almaty Hotel?
Guests of the The Ritz-Carlton, Almaty Hotel can dine just outside the property in a highly rated-9/10 according to reviews-restaurant Vista offering Turkish cuisine.
Can I have breakfast at the 5-star The Ritz-Carlton, Almaty Hotel hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 5-star The Ritz-Carlton, Almaty Hotel hotel.
What time is check-in and check-out at the hotel?
Guests of the hotel can check in from 15:00 to 23:59 and check out from 12:00 to 12:00. Late check-out is also available upon request.
What payment methods are available in the The Ritz-Carlton, Almaty Hotel?
At the The Ritz-Carlton, Almaty Hotel, guests can pay using сash, Visa, and American Express as well as other payment methods.
What are the room types offered by The Ritz-Carlton, Almaty Hotel hotel?
Deluxe Guest Room, Grand Suite, and Executive Suite are among the room types available at The Ritz-Carlton, Almaty Hotel hotel.
Which amenities are included in the rooms at the hotel?
Most rooms at the hotel include a flat-screen TV and feature private bathrooms with a hair dryer and a walk-in shower. At the same time, all suites boast sound-proofed windows as well as a writing desk.
Is the The Ritz-Carlton, Almaty Hotel accessible to people with disabilities?
Yes, wheelchair access and rooms with accessible facilities are provided at the The Ritz-Carlton, Almaty Hotel for guests with special needs.
Which facilities are available in the The Ritz-Carlton, Almaty Hotel?
The The Ritz-Carlton, Almaty Hotel features an impressive score of 9.3 for its facilities, which include a beauty salon and a supermarket as well as currency exchange and a cash machine.
What are the spa options at The Ritz-Carlton, Almaty Hotel hotel?
At a relaxation room and a spa lounge featured at The Ritz-Carlton, Almaty Hotel hotel guests can receive such spa procedures as body wraps, body treatments, and pedicure. Additionally, a Turkish steam room, a Turkish bath, and a treatment room are offered on-site.
Is there a swimming pool in the hotel?
Yes, the hotel features a swimming pool.
Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room